Privacy policy

Last updated: October 12, 2026

At CELAE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or contact us.

1. Information We Collect

When you visit or shop with CELAE, we may collect personal information such as your name, email address, phone number, billing and shipping address, payment information, and order details. We may also collect information about your device, browsing activity, and interactions with our website through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

Process and fulfill orders.
Arrange shipping and provide tracking updates.
Communicate with you about purchases, returns, and customer support.
Send promotional emails or updates when permitted by law.
Improve our website, products, and shopping experience.
Detect and prevent fraud or unauthorized transactions.
Comply with applicable legal obligations.

3. Payment Information

Payments are processed through secure third-party payment providers. CELAE does not intentionally store full payment card numbers or security codes on its own systems. Payment providers handle your information according to their respective privacy and security policies.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, support website functionality, understand shopping activity, and improve your experience. You can manage cookies through your browser settings and, where available, our website’s privacy preference tools.

5. Sharing Your Information

We may share necessary information with trusted third parties that help us operate our business, including Shopify, payment processors, shipping carriers, website analytics providers, and customer service platforms. We may also disclose information when required by law or when necessary to protect our rights and prevent fraud.

CELAE does not sell your personal information for money. Any data sharing for advertising or analytics purposes will be handled in accordance with applicable privacy laws and your available privacy choices.

6. Marketing Communications

If you choose to receive promotional emails or text messages, we may use your contact information to share product launches, updates, and special offers. You can unsubscribe from marketing emails using the link provided in the message. You may opt out of marketing texts by following the instructions in the message. Transactional messages about your orders may still be sent when necessary.

7. Data Security and Retention

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. We retain information only for as long as reasonably necessary for business purposes, order fulfillment, legal compliance, dispute resolution, and recordkeeping.

8. Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, or to opt out of certain data uses. To submit a privacy request, contact us using the information below. We may need to verify your identity before processing your request.

9. International Visitors

If you access CELAE from outside the United States, your information may be processed or stored in the United States or other locations where our service providers operate. Where required, we will handle international data transfers in accordance with applicable privacy laws.

10. Children’s Privacy

CELAE’s website is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13. If we learn that such information has been collected, we will take appropriate steps to address it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.